Privacy Policy

Last updated: October 2026

This Privacy Policy explains how Al Noor Homes (alnoorhomes.com.pk) collects, uses and protects your information when you visit our website or place an order.

Information we collect

When you place an order or create an account we collect your name, email address, phone number, delivery address and order details. If you contact us through our contact form or chat, we collect the details you send us. If you subscribe to our newsletter, we collect your email address. Like most websites, we also collect basic technical data such as IP address, browser type and the pages you visit.

How we use your information

We use your information to process and deliver orders, provide customer support, send order updates, improve our website and products, and, if you have subscribed, send you offers and news. You can unsubscribe from marketing emails at any time using the link in the email.

Payments

Payments are handled through the payment methods available at checkout. We do not store your card or banking details on our servers.

Cookies and analytics

We use cookies to keep your cart working, remember your preferences and understand how visitors use our store (for example through Google Analytics). You can control or delete cookies from your browser settings, though some parts of the store may not work properly without them.

Sharing your information

We do not sell your personal information. We share it only with trusted service providers who help us run the store, such as delivery partners, payment providers, email and hosting services, and only as needed to provide those services or when required by law.

Data security and retention

We take reasonable steps to protect your information. We keep order and account records for as long as needed to serve you and to meet legal and accounting requirements.

Your rights

You may ask us to access, correct or delete the personal information we hold about you by contacting us. We will respond as soon as reasonably possible.

Changes to this policy

We may update this policy from time to time. The latest version will always be available on this page.

Contact us

If you have any questions about this Privacy Policy, please reach out through our Contact Us page.